Your immigration law firm may file excellent petitions while you collect the documents, forward the employee questions, and track expirations in a spreadsheet. Five provider models split that work differently. This guide compares these alternatives to traditional corporate immigration providers, the questions to put to every provider, and where WayLit fits.
- This guide sorts providers into five models by who does the legal work, who coordinates, and what software HR gets. It is one way to compare them. Find the model your current setup matches and list which tasks land on you.
- Ask every provider, your current one included, the same eight questions and get the answers in writing.
- Ask each provider to open four reports live on a sample case during the demo.
- Software tracks dates and flags changes. Attorney review and your own action are still required to stay compliant.
- WayLit sells one of the five models and is not a law firm, so weigh our descriptions with that in mind.
If you are comparing alternatives to a traditional corporate immigration provider, the trigger may be the coordination work you do for your current one. You collect documents from employees, forward their questions to the attorneys, chase status updates, and track expirations in a spreadsheet.
The legal work may be excellent. The coordination still has no formal owner, so it goes to whoever sits closest to the employee, which may be you.
"I was acting like an immigration coordinator, on top of my actual job. WayLit took that off my plate completely."
Jessica Flowers, Sr. HR Manager at Apex
Three pressures can push HR teams to look at other models:
- Coordination with no owner. Document collection, follow-ups, and deadline tracking sit with HR next to the rest of the job.
- No answer for the employee. Employees ask HR where their case stands, and HR has to ask the attorneys first.
- Fees that are hard to forecast. Hourly billing makes it difficult to know what a case will cost before it starts.
Five provider models split legal work, coordination, and software in different ways
If the question is whether to run immigration in house at all, read our guide on build vs buy: in-house vs outsourced global immigration first.
This guide groups providers into five models. The grouping is WayLit's own view and one way to compare them, not an industry standard. The table shows who does what in each model, based on typical setups. Individual providers vary and change what they include.
| Model | Who does the legal work | Who coordinates day to day | Software for HR |
|---|---|---|---|
| Managed corporate immigration service (WayLit) | WayLit's partner immigration attorneys | WayLit case managers and an HR success partner | WayLit software with real-time dashboards |
| Global immigration law firm | The firm's own attorneys | Firm staff with HR; varies by engagement | Firm client portal |
| Platform with a legal network | Attorneys in the provider's network | Provider and HR | Provider platform |
| Tech-enabled law firm | The firm's own attorneys | Firm with HR | Firm-built tools |
| HR platform with an immigration add-on | Attorneys engaged through the provider | Provider with HR | Bundled with HR and payroll tools |
The lines between models blur. Ask each provider to put in writing who collects documents, who answers employees, and who tracks deadlines. Anything left out of the written answer may end up with you.
Eight questions to put to every provider, your current one included
Use the same questions with each provider so the answers line up, and record them in writing so you can compare them later.
- Documents. Who collects documents from the employee, and who follows up when something is missing?
- Employee questions. Who answers questions about a case, travel, and renewals, and how quickly?
- Deadlines. Who tracks expiration dates, and who is told when one is approaching?
- Attorney. Which attorney is assigned to your cases, and is it the same attorney each time?
- Pricing. How is each case priced, and which costs are billed on top of the fee?
- Reporting. Can the provider open a live report on a sample case during the demo?
- Workforce changes. What happens when an employee is promoted, moves worksites, or starts working remotely?
- Gaps. What does the provider's software leave undone, and who covers that?
"We didn't just need filings. We needed someone who would actually own the process with us."
Sam Guarneros, Head of People at Aimpoint
Match the gap you feel most to the model that addresses it
Start with the part of your current setup that is not working, then look at how each model handles it.
If you use a large global law firm
Large firms may bring legal depth and global coverage. If you are looking elsewhere for hands-on coordination, direct employee support, or predictable fees, compare how each model handles those three.
Ask who collects documents, who follows up when something is missing, and whether the fee is hourly or flat.
If you use a platform-led provider
Platform-led providers give HR software and access to attorneys. If HR still relays messages between the platform, the attorneys, and employees, the coordination work may stay on your desk.
Ask who answers an employee who writes in about a case, travel, or a renewal, and whether the price covers the platform, the attorneys, or both.
If you use a tech-enabled law firm
These firms also pair technology with legal services, so compare what happens between filings. Ask any provider whether employee support runs year-round, whether travel guidance is included in the fee, and whether you work with the same attorney across cases.
If you use an HR platform with an immigration add-on
Bundled tools can keep everything behind one login. Ask who the attorneys are, who coordinates cases, and whether that coordination is included in the price.
If you want better visibility but plan to keep your law firm
Some providers offer case visibility, compliance tracking, and employee communication on top of counsel you already use. If your law firm's legal work is solid, ask whether a provider can work alongside it before you consider switching.
Case software can give HR one record per employee instead of an email hunt
In a traditional workflow, case information lives in email threads, attorney portals, and spreadsheets. Picture opening one screen for an employee and seeing their documents, deadlines, open tasks, and latest update. Four things may change for HR:
- One record per employee. Documents, deadlines, tasks, and updates sit together instead of across inboxes and portals.
- Status without a request. You see where each case stands without emailing the attorneys.
- Deadlines tracked from the record. Expirations and renewal windows can come from the case file instead of a spreadsheet you maintain.
- Employees ask the case team. Questions about a case go to the provider's team directly instead of through HR.
"With our old provider, I had zero visibility. Employees would ask for updates, and I'd have no idea. WayLit gives us peace of mind and a clear timeline."
Jackie Ricci, CPO at Labelbox
Ask each provider to open four reports live during the demo
Picture a dashboard with every open case, its next step, and who owns it. Ask each provider to open these four reports on a sample case.
| Report | What HR should see |
|---|---|
| Case status | Every open case with its current stage and next step |
| Expirations and renewals | Work authorization end dates across your workforce, sorted by how soon they arrive |
| Required actions | Items waiting on HR, on the employee, or on the provider |
| Spend | Costs by case and by employee |
Ask whether reports run automatically or on request, and whether reporting is included in the fee.
Software tracks the dates and flags changes, and attorneys decide what they mean
Compliance risk can come from ordinary workforce changes: a promotion, a worksite move, a remote-work arrangement, a termination. Software can track dates and flag those events. It cannot do the legal review or take the employer's action.
Ask each provider who reviews a flagged change, who tells you, and who follows up until it is done.
Employers remain responsible for the accuracy of what they submit and for their own legal obligations. Software and providers can support that work, and the responsibility stays with you.
Settle the fee structure and the handover plan before you sign
Government filing fees and USCIS premium processing, the optional expedite service, may be billed on top of a provider's own fee. To fit these costs into your annual plan, see how to build an immigration budget for 2027. Ask every provider the same pricing questions:
- What is in the fee? Confirm whether travel guidance, employee support, and reporting are included, and whether billing is hourly or flat.
- Which costs pass through? Government fees and any expedite fees should be itemized.
- Is there an onboarding fee? Ask for it in writing, along with any fee for transferring active cases.
Switching immigration providers with active cases takes a planned handover. Plan for three things:
- You provide the starting records. That means the employee roster, company information, and access to case records. Our immigration case intake process guide covers what to gather.
- The new provider coordinates the transfer. Ask who contacts your current provider and who requests the case files.
- Timing follows your records. It depends on how complete they are and which deadlines are active.
Here is how a handover works at WayLit, since we are one of the options. Clients coming from a previous provider describe the same pattern: follow-ups, case updates, case strategy, case running, and primary employee support all sat with their HR and mobility leaders. We try to take all of that off HR's plate. We send a transition plan, then ask for basic data or collect it from the employees ourselves, and we work with each employee to set up their profile. A typical handover takes less than a week, and we can start cases within one business day. Timing still depends on your records, so ask any provider for its own handover timeline in writing.
Build a provider comparison sheet your team keeps current
Create one shared sheet with a row per provider you are evaluating, your current one included. Assign one owner on your team, update it after every demo, and review it before each renewal. Use these columns:
| Column | What to record |
|---|---|
| Coordination owner | Who collects documents, answers employees, and tracks deadlines, taken from the provider's written answer |
| Response time | The provider's stated time to answer an employee question |
| Attorney and contact | The assigned attorney and the day-to-day contact |
| Fee basis | Hourly or flat, what the fee includes, and which costs pass through |
| Reports shown live | Which of the four reports the provider opened in the demo |
| Gaps | Anything the provider said its software or team leaves undone |
Four things this comparison cannot tell you
- How each model performs on your case mix. Outcomes depend on case types, volume, and countries, and this guide has no outcome data. Ask for references from clients with a similar workforce.
- What each provider will cost you. Prices vary by provider, case type, and volume, and the table above has no prices. Request quotes for the same sample caseload.
- What a provider will include next year. Providers change what they include, so get the scope in writing and check it again at renewal.
- Where WayLit's view is limited. WayLit sells one of these models. We describe the others in general terms, so confirm the details with each provider directly.
WayLit is rated 5.0 out of 5 on G2 from 25 reviews (October 2026). Ask any provider, WayLit included, to connect you with a client who has a similar case mix.
Quick answers on alternatives, Fragomen, Envoy Global, and switching
The main alternatives are managed immigration services such as WayLit, tech-enabled law firms, immigration platforms with a legal network, and HR platforms with an immigration add-on. Compare them on who does the legal work, who coordinates day to day, and what software you get.
WayLit is one option for HR teams that want a dedicated case manager, dashboards, direct employee support, and a flat fee per case instead of hourly billing. WayLit's partner immigration attorneys provide legal representation. Run the eight questions above against both before you decide. See WayLit vs Fragomen.
WayLit is one option for teams that want their provider to own document collection, follow-ups, and employee questions. WayLit case managers handle that coordination and WayLit's partner immigration attorneys handle legal strategy and filings. Run the eight questions above against both before you decide. See WayLit vs Envoy Global.
Look for case status, deadlines, and required actions that update as they change, employee access to their own case, and reports on renewals, expirations, and spend. Ask each provider to demo these on a sample case, as described above.
It may be possible with a planned handover. You provide the employee roster, company information, and access to case records, and the new provider coordinates with the current one. Timing depends on how complete the records are and which deadlines are active. At WayLit, a typical handover takes less than a week and cases can start within one business day.
This article is for informational purposes only and does not constitute legal advice. Consult qualified immigration counsel before making decisions about your sponsored workforce.



